FAQ

 What are the shipping rates?

 We are happy to offer FREE worldwide shipping with no minimum spend.

What happens when I complete my order?

You will get email confirmation with your order number.

Normally it takes 1 business day to process an order and 2-3 business days to prepare it for shipping. We work in collaboration with domestic and overseas suppliers. The items will be shipped out from our suppliers.

 What is the shipping time to a US address?

To speed up the shipping time your order will be sent directly from our supplier. 

1 business day - order processed 
2-3 business days - order prepared for shipping
7-15 business days - shipping time from the date of dispatch

Sometimes it may take a little longer due to circumstances out of our control. We apologize if you have to wait for your order more than you expected.

What is the shipping time to other countries?

To speed up the shipping time your order will be sent directly from our supplier. 

1 business day - order processed 
2-3 business days - order prepared for shipping
10-25 business days - shipping time from the date of dispatch

Please note shipping time may vary depending on item you order and country you live in.

 Do you split orders with 2 or more items? 

 Yes, usually we do. We want you to receive your items as soon as possible. That’s why we may split orders with multiple items into separate shipments.

So, if you happen to receive one item instead of the entire order, please don’t panic - the rest of your order is on the way to you! We appreciate your patience.

 Can I return the items I bought?

We want to ensure everyone is satisfied with our products. If you don’t like your items or anything is wrong with them, please contact us for return details. We accept returns for items within 14 days of delivery date.

Once the supplier receives the item back and confirms it, you will get a full refund. PLEASE NOTE CUSTOMERS ARE RESPONSIBLE FOR ALL RETURN SHIPPING CHARGES.

 How can I contact you?

 For any questions or feedback, please contact us via this form.